MySteinberg access issues

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Niran0205
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Joined: Mon Feb 24, 2020 9:15 pm
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MySteinberg access issues

Post by Niran0205 »

Hello

I have a mysteinberg account that i opend in 2015, i own a license for cubase 8 pro.
im having a hard time trying to log in, i tried to reset my password but it says the email doesnt exist.
so I find the mail but since it is an old mail, and it doesn't have any recovery options
i trying to restore my account so i can upgrade my license to cubase 10.5.

so ...

Is there any way to un-register my USB-eLicenser so I can register it with my current account?

Or, even better, can you transfer the registration to my new e-mail account?

please help !

Thanks

tjeldn
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Posts: 4
Joined: Thu Sep 26, 2013 8:42 pm
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Re: MySteinberg access issues

Post by tjeldn »

Suddenly I cannot login to MySteinberg. I am told I must verify my account, which I have had several years. I shall get this code in 5 minutes. But when it arrives after about 25 minutes, it is either wrong or expired. No help from Steinberg. Any suggestions?

tjeldn
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Posts: 4
Joined: Thu Sep 26, 2013 8:42 pm
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Re: MySteinberg access issues

Post by tjeldn »

Today I got help from Steinberg. They sent code manually. 10 minute «Window». 20 minute delay on automatic code.

keto88
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Joined: Thu Aug 01, 2019 2:03 am
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Re: MySteinberg access issues

Post by keto88 »

the "my steinberg" section is broken for years

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