Reactivation upgrade from AI to Pro

Interested in Cubase Pro 10, Cubase Artist 10 or Cubase Elements 10? Having questions regarding the update or upgrade to the latest version? Please post here!
Post Reply
nemnoshko
New Member
Posts: 6
Joined: Tue Mar 31, 2020 7:30 pm
Contact:

Reactivation upgrade from AI to Pro

Post by nemnoshko »

Hello, I, according to Russian custom, first do it, and then read the instructions, I did this. First activated the license on the dongle, and then installed Cubase. Naturally now I can’t activate it. Those. I work on it, but it is not registered. I still use the Raven MTi touchpad, and since Cubase is not registered, it does not pick it up. Please help me solve this problem. I bought an upgrade from AI, but when trying to do all the actions from the very beginning. A warning appears that the software has already been activated and the activation code cannot be reused.

Martin.Jirsak
Forum Elder
Posts: 24925
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Reactivation upgrade from AI to Pro

Post by Martin.Jirsak »

Hi and welcome,

The correct process is:
- Transfer Cubase AI liense to the USB-eLicenser.
- In the eLCC application Enter Activation Code of the upgrade.
- Cubase AI license should be found on the USB-eLicenser, select it.
- Download the license.

Now the question is, which step doesn't work to you?

If you get a message, the Activation Code has been used already, then you either have upgraded it already or you have got already used Activation Code (in this case get in contact with your local technical support, please).

What can you see in the eLCC on the right side now? What license is there?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

nemnoshko
New Member
Posts: 6
Joined: Tue Mar 31, 2020 7:30 pm
Contact:

Re: Reactivation upgrade from AI to Pro

Post by nemnoshko »

Thank you, it worked.

Post Reply

Return to “Presales”

Who is online

Users browsing this forum: No registered users and 1 guest